Cancellation & Refund Policy

Thank you for using our website and subscribing to our services. We understand that sometimes you may need to cancel your subscription or request a refund. Please read the following policy carefully to understand our cancellation and refund practices.

Cancellation Policy
Our subscription services are non-refundable. You can cancel your subscription at any time, and your subscription will remain active until the end of the subscription term. To cancel your subscription, log in to your account, go to the subscription settings, and follow the instructions to cancel your subscription. Alternatively, you can contact our customer support team to cancel your subscription.

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Refund Policy
As mentioned above, our subscription services are non-refundable. We do not offer any refunds or credits for any partial subscription periods or unused services. Once you subscribe to our services and make payment, you will not be entitled to any refund or credit. We encourage you to carefully review our subscription plans before subscribing.

Exceptions to Refund Policy
In the event of extenuating circumstances, such as technical issues that prevent you from using our services, we may consider issuing a refund at our sole discretion. If you believe you qualify for an exception to our refund policy, please contact our customer support team within 7 days of your subscription purchase date.

Changes to Cancellation & Refund Policy
We reserve the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates or changes.

Contact Us
If you have any questions or concerns about our cancellation and refund policy, please contact us at contact@octaves.cloud or support. We will be happy to assist you.