STACKVES built the Octaves app as a Freemium app. This SERVICE is provided by STACKVES at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Octaves unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to 

• Full Name, 
• contact number/Phone number,
• Full address including country, state, city, village, Pincode, street, 
• interactive analytics with the application,
• Information regarding your transactions on the App/Website, (including sales or purchase history), 
• User Generated Content like Profile/any other inputs/
• Internet protocol address,
• Any other Information that you provide during your registration process if any. 
• Identification code of your communication device.

The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

• Google Play Services
• (Payment Processors)

Purpose and Usage of Personal Information

• Information provided by you is used for:
  • To facilitate your use of the application/website;
  • To respond to your concerns, and inquiries or address your requests for information about the various services we offer;
  • To provide you with information about Company’s services/products and send you information, materials and offers from the Company;
  • To personalize your experience on our App/Website;
  • To complete and fulfill your purchase, if you purchase any content or avail of any service from the App/Website, for example, to have your payments processed, communicate with you regarding your purchase, and provide you with related customer service;
  • To improve the services, content

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we may collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Restrictions of liability

The Stackves makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents available through the App and expressly disclaims liability for errors and omissions in the contents available through the App.

Reference in the App to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Complaints and Grievance Redressal

Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature.

Somya Upadhyay

Email id: som@stackves.com

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-04-07

**Contact Us**

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at connect@stackves.com, contact@octaves.cloud.